Conditions
Terms and Conditions - Nordesta GmbH
§ 1 Scope and Provider
§ 2 Conclusion of Contract
§ 3 Prices
§ 4 Shipping Costs
§ 5 Delivery Conditions
§ 6 Payment Conditions
§ 7 Right of Withdrawal
§ 8 Transport Damage
§ 9 Warranty
§ 10 Final Provisions General Terms and Conditions (with legal information)
§ 1 Scope and Provider These General Terms and Conditions apply to all orders placed by consumers (§ 13 BGB) via the online shop of
Nordesta GmbH, Münchener Str. 3, 82049 Pullach im Isartal
Managing Director: Elisabeth Bergvall
District Court: Munich: HRB190135
Hereinafter referred to as Nordesta
submit.
A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.
§ 2 Conclusion of Contract
By placing products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the [Buy / Order with obligation to pay] button. Immediately after sending the order, you will receive a confirmation by e-mail.
§ 3 Prices
The prices stated on the product pages include statutory value-added tax and other price components and are exclusive of shipping costs.
§ 4 Shipping Costs
§ 4.1 Deliveries within Germany are free of charge for orders over 40€. For orders under 40€ merchandise value, we charge a flat rate of 4.90€.
§ 4.2 For deliveries outside Germany, please refer to the shipping costs after entering your address.
§ 5 Delivery Conditions
§ 5.1 Delivery is made by DHL.
§ 5.2 The delivery time is 3-5 days, unless otherwise stated in the offer.
§ 6 Payment Conditions
§ 6.1 Payment is made by prepayment via PayPal or Stripe.
§ 7 Right of Withdrawal
§ 7.1 Consumers have a fourteen-day right of withdrawal.
Right of Withdrawal Information on the Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must inform us, Nordesta GmbH, Münchener Str. 3, 82049 Pullach, fax number 089-12288511 or email address, widerruf(at)nordesta.com, by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.
If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a withdrawal. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired. Consequences of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods. You only have to pay for any diminished value of the goods if this diminished value is due to handling the goods in a way that is not necessary to check the quality, characteristics and functioning of the goods.
§ 7.2 The right of withdrawal does not apply to the delivery of goods,
for the supply of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded
for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery
for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature
for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery
for the supply of newspapers, periodicals or magazines with the exception of subscription contracts
for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence.
§ 7.3 Please avoid damage and contamination. Please return the goods in their original packaging with all accessories and all packaging components if possible. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage, in order to avoid claims for damages due to damage resulting from inadequate packaging.
§ 7.4 Please note that the modalities mentioned in paragraph 7.3 are not a prerequisite for the effective exercise of the right of withdrawal.
§ 8 Transport Damage
§ 8.1 If goods are delivered with obvious transport damage, please report such defects immediately to the delivery person and contact us as soon as possible (phone: 089-12288510, fax: 089-12288511, email:bestellung@nordesta.com ).
§ 8.2 Failure to report a complaint or contact us has no consequences for your statutory warranty rights. However, it helps us to assert our own claims against the carrier or transport insurance.
§ 9 Warranty For the items offered in our shop, the statutory warranty rights apply.
§ 10 Final Provisions Should any provision of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid. In place of the invalid provision, the relevant statutory provisions shall apply.