Terms of Service
Nordesta Gmbh - General Terms and Conditions

§ 1 Scope and provider
§ 2 Conclusion of contract
§ 3 Prices
§ 4 Shipping costs
§ 5 Terms of Delivery
§ 6 Terms of Payment
§ 7 cancellation policy
§ 8 Damage in transit
§ 9 Warranty
§ 10 Final Provisions General Terms and Conditions (with legal information)



§ 1 Scope and provider These general terms and conditions apply to all orders that consumers (§ 13 BGB) via the online shop

Nordesta Gmbh, Rupert-Mayer-Str. 44, 81379 Munich
Managing Director: Elizabeth Bergvall
Local court: Munich: HRB190135
Hereafter Nordesta
hand over.

A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

§ 2 Conclusion of contract
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the [Buy / order with obligation to pay] button. Immediately after sending the order, you will receive another confirmation by e-mail.

§ 3 Prices
The prices stated on the product pages include statutory VAT and other price components and do not include shipping costs.

§ 4 Shipping costs

§ 4.1 Delivery within Germany is free of shipping costs.

§ 4.2 For deliveries within the EU, we charge a flat rate of 15 euros per order.

§ 5 Terms of Delivery

§ 5.1 Deliveries are made with DHL.

§ 5.2 The delivery time is 3-5 days, unless otherwise stated in the offer.

§ 6 Terms of Payment

§ 6.1 Payment is made in advance with PayPal or Stripe.

§ 7 cancellation policy

§ 7.1 Consumers have a fourteen-day right of withdrawal.

Right of cancellation

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of cancellation, you must notify Nordesta GmbH, Rupert-Mayer-Str. 44, 81379 Munich, fax number 089-12288511 and e-mail address, widerruf@nordesta.com]) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to accept this to revoke the contract.

If you make use of this option, we will immediately (e.g. by email) send you confirmation of receipt of such a revocation. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired. Consequences of the revocation If you revoke this contract, we have all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you use a different type of delivery than the one offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

§ 7.2 The right of withdrawal does not apply to the delivery of goods,

for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
for the delivery of goods that can spoil quickly or whose use-by date would soon be exceeded
for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery
for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature
for the delivery of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery
for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts
for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence.

§ 7.3 Please avoid damage and contamination. If possible, please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage in order to avoid claims for damages due to damage caused by defective packaging.

§ 7.4 Please note that the modalities mentioned in paragraph 7.3 are not a prerequisite for the effective exercise of the right of withdrawal.

§ 8 Damage in transit

§ 8.1 If goods are delivered with obvious transport damage, please report such errors to the deliverer immediately and contact us as soon as possible (telephone: 089-12288510, fax: 089-12288511, email: order@nordesta.com) .

§ 8.2 The omission of a complaint or contact has no consequences for your statutory warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

§ 9 Warranty The statutory warranty rights exist for the items offered in our shop.

§ 10 Final Provisions Should a provision of these General Terms and Conditions be ineffective, the remainder of the contract shall remain effective. The relevant statutory provisions shall apply in place of the ineffective provision.